Cookie Policy

Last Updated: January 1, 2025
Company: The RG & Company LLC
Website:

This Cookie Policy explains how The RG & Company (operating under the legal name The RG & Company LLC) uses cookies and similar technologies on its website. We encourage you to read this document carefully to understand what data is collected, why it is collected, and what your rights are in this regard. This policy is part of our commitment to transparency and respect for your privacy, in compliance with applicable Canadian laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Bill 25 (for Quebec users).

1. What is a Cookie?

A cookie is a small text file placed on your device (computer, tablet, smartphone) when you visit a website. Cookies are widely used by website owners to make their sites work, or to make them work more efficiently, and to provide reporting information.

Cookies allow the website to recognize your device and remember certain information about you, such as your language preferences, login information, or other customized settings. They play an essential role in the proper functioning of many modern online services.

Cookies can be classified according to their lifespan:

• Session Cookies: These cookies are temporary and are automatically deleted from your device when you close your browser. They serve primarily to keep your session active during your browsing.
• Persistent Cookies: These cookies remain on your device for a specified period (for example, a few days, months, or even several years) or until you manually delete them. They allow the site to recognize you on your subsequent visits.

They can also be classified according to their origin:

• First-party Cookies: Placed directly by the website you visit.
• Third-party Cookies: Placed by domains other than the site you visit, typically external services integrated into our site (analytics tools, fonts, social media, etc.).

2. How Do We Use Cookies?

The RG & Company uses cookies for several reasons essential to the proper functioning of our site and the improvement of your online experience. Here are the main categories of cookies we use:

2.1 Essential Cookies (Necessary)

These cookies are essential for the operation of our website. Without them, certain services you request (such as browsing securely or accessing secure areas) cannot be provided. These cookies do not collect personal information that can be used for marketing purposes and do not remember where you have been on the Internet.

Essential cookies include notably:

• Session management cookies: they keep your session active while you navigate our site.
• Security cookies: they protect our site and users against fraud attempts, including CSRF (Cross-Site Request Forgery) attacks.
• Load balancing cookies: they distribute traffic efficiently across our servers.

2.2 Functional Cookies (Preferences)

These cookies allow our website to remember your preferences and choices (such as your preferred language or your region) and provide you with enhanced and personalized features. They can also be used to remember changes you have made to text size, font, and other parts of web pages that you can customize.

Examples of functional cookies:

• Language preference cookies: remember the language you selected.
• Cookie consent cookies: record your decision regarding cookie use on our site, so you are not asked again on subsequent visits.
• Interface customization cookies: remember your display preferences.

2.3 Analytical Cookies (Performance)

These cookies allow us to count visits and traffic sources so we can measure and improve our site's performance. They help us know which pages are most and least popular and see how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymized.

These cookies may include tools provided by trusted third parties. If you do not authorize these cookies, we will not know when you visited our site and we will not be able to monitor its performance.

3. Detailed Cookie Table

The table below lists the main cookies used on our website, their purpose, retention period, and type:

4. Third-party Cookies

Our website may integrate resources and services provided by trusted third parties. These third parties may place their own cookies on your device when you visit our site. We do not have direct control over these third-party cookies, and we recommend that you consult the privacy policies of the third parties concerned.

Here are the main third-party services that may place cookies on our site:

• Google Fonts: We use Google Fonts to load fonts on our site. Google may collect certain technical information when loading these fonts. See Google's Privacy Policy for more information.
• Google Analytics: If enabled, this service helps us analyze traffic on our site. The data collected is aggregated and anonymized. You can disable Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
• Content Delivery Networks (CDN): We use CDNs (such as Cloudflare or jsDelivr) to improve the loading speed of our site. These services may collect performance data for security and optimization purposes.
• Social Media Share Buttons: If our site integrates share buttons (LinkedIn, Facebook, Twitter/X, etc.), these platforms may place their own cookies when you interact with these buttons.

5. Cookie Consent Mechanism

In accordance with Canadian privacy protection laws, notably PIPEDA and Bill 25 of Quebec, we obtain your consent before placing non-essential cookies on your device.

On your first visit to our site, a cookie consent banner will be displayed. You will have the ability to:

• Accept All Cookies: You consent to the use of all cookies described in this policy, including functional and analytical cookies.
• Refuse Non-essential Cookies: Only cookies strictly necessary for the site to function will be placed on your device.
• Customize Your Preferences: You can choose which categories of cookies you want to accept or refuse.

Your choice will be remembered for 12 months thanks to a consent cookie (cookie_consent). When this period expires, or if you clear your cookies, the banner will be displayed again. You can change your preferences at any time by visiting our cookie preference manager or by deleting the consent cookie from your browser settings.

It is important to note that simply continuing to browse our site does not constitute valid consent to the use of non-essential cookies. We require a positive and informed action on your part.

6. How to Manage and Disable Cookies

You have the right to control and limit cookie use on your device. Most web browsers allow you to manage your cookie preferences through their settings. Here is how to do it in the main browsers:

6.1 Google Chrome

1. Open Chrome and click the three vertical dots (⋮) at the top right.
2. Select Settings.
3. Click Privacy and Security, then Cookies and Other Site Data.
4. Choose your preferences: block all cookies, block third-party cookies, or allow all cookies.
5. To delete existing cookies, click See All Cookies and Site Data, then Delete All.

6.2 Mozilla Firefox

1. Open Firefox and click the three horizontal lines (☰) at the top right.
2. Select Settings.
3. Click Privacy & Security.
4. Under the Enhanced Tracking Protection section, choose your desired protection level.
5. To manage or delete cookies, scroll down to the Cookies and Site Data section and click Clear Data.

6.3 Safari (macOS and iOS)

1. On macOS: Open Safari and click Safari in the menu bar, then Preferences.
2. Click the Privacy tab.
3. Choose your preferences regarding cookies and website data.
4. To delete cookies, click Manage Website Data, then Remove All.
5. On iOS: Go to Settings > Safari > Privacy & Security, then enable Block All Cookies if desired.

6.4 Microsoft Edge

1. Open Edge and click the three horizontal dots (…) at the top right.
2. Select Settings.
3. Click Cookies and Site Permissions.
4. Click Manage and Delete Cookies and Site Data.
5. Choose to allow, block, or delete cookies according to your preferences.

For more detailed information about cookie management, you can also visit www.allaboutcookies.org (in English) or your respective browser's website.

7. Consequences of Disabling Cookies

If you choose to disable or refuse certain cookies, be aware that this may affect your experience on our website. More specifically:

• Essential Cookies Disabled: Some parts of the site may no longer function properly. You may not be able to access certain secure areas or complete certain actions (forms, transactions, etc.).
• Functional Cookies Disabled: Your preferences (language, display) will not be remembered between your visits. You will need to reconfigure them with each session.
• Analytical Cookies Disabled: We will not be able to measure and improve our site's performance based on your browsing behavior. Your experience on the site will not be directly affected, but our improvement capabilities will be reduced.

We recommend keeping at least the essential cookies enabled to ensure the site functions properly.

8. Compliance with Canadian Privacy Protection Laws

The RG & Company is committed to complying with applicable Canadian laws and regulations regarding personal data protection and privacy, including:

• Personal Information Protection and Electronic Documents Act (PIPEDA): This federal law governs the collection, use, and communication of personal information by private sector organizations in Canada. It requires, in particular, that organizations obtain meaningful consent to collect personal information and that they clearly explain how it will be used.
• Bill 25 (Quebec) — An Act Respecting the Modernization of Personal Information Protection Legislation: For users residing in Quebec, we comply with the additional requirements of Bill 25, which strengthens individuals' rights concerning their personal data and imposes stricter obligations on businesses, particularly regarding explicit consent and transparency.
• Canada's Anti-Spam Law (CASL): While CASL primarily concerns commercial emails, some of its provisions may apply to the installation of computer programs (including cookies) on devices without appropriate consent.

We are committed to:

• Obtaining your consent before placing non-essential cookies.
• Clearly informing you of cookie use and your rights.
• Allowing you to withdraw your consent at any time.
• Updating our cookie policy in case of legislative changes or practice changes.

9. Updates to Cookie Policy

The RG & Company reserves the right to update or modify this Cookie Policy at any time to reflect changes in our practices, technologies used, legal requirements, or for any other operational reason.

In the event of material changes, we will inform you appropriately, including by displaying a prominent notice on our website before the changes take effect, and/or by updating the "Last Updated" date at the top of this page.

We encourage you to regularly consult this page to stay informed of any updates. Your continued use of our site after the publication of modifications constitutes your acceptance of the revised policy as it applies to essential cookies. For non-essential cookies, we will ask for your consent again if material changes are made.

10. Your Rights

As a user residing in Canada, you have certain rights regarding your personal data collected through cookies:

• Right of Access: You can request to know what personal information we hold about you.
• Right to Withdraw Consent: You can withdraw your consent to the use of non-essential cookies at any time by modifying your browser settings or using our cookie preference manager.
• Right to Deletion: You can delete cookies from your device at any time through your browser settings.
• Right to Information: You have the right to be informed clearly and transparently about cookie use, which we do through this policy.
• Right to File a Complaint: If you believe your privacy rights have been violated, you can file a complaint with the Privacy Commissioner of Canada at www.priv.gc.ca, or with the Commission d'accès à l'information du Québec if you reside in Quebec.

11. Contact Us

If you have any questions, concerns, or requests regarding our Cookie Policy or how we handle your personal data, please do not hesitate to contact us:

We are committed to responding to any request within a reasonable timeframe, in compliance with PIPEDA and Bill 25 requirements. As a general rule, we respond within 30 calendar days following receipt of your request.

If your request is complex or if you have submitted several simultaneously, the response time may be extended by an additional 30 days. We will inform you in this case of the reasons for the delay and the date by which you can expect a response.

© The RG & Company LLC. All rights reserved. This Cookie Policy was drafted in accordance with applicable Canadian laws regarding personal information protection.